Mission Statement

"Our Mission"

Cartridges.com.au views our customers as the ultimate stakeholders in our business.

Our mission is to create happy and loyal stakeholders by delivering an easy, fast and enjoyable shopping experience.

Mission statement

Our vision

Cartridges.com.au vision is threefold:


1. Our stakeholders (customers)
To have as many happy and loyal stakeholders as possible.

2. Our Team
To maintain an environment that encourages and promotes our team to realise their full personal and career potential.

3. Our community
To ensure that our business delivers positive outcomes for our environment, the broader social community and our corporate partners.

Our values

These are the values by which cartridges.com.au and our team live by. Just ask us, we will be able to quote them off the top of our head!

"Our word is our bond" - When we say it we mean it. That means that if we commit to something, whether on the phone, in an email or on our website we will stick by it.

"No fibs or fudges" - We're not fishermen, so if we tell it was this big, it really was! Honesty is a core component in any successful relationship and our relationship with you is no different. We will tell you the truth whether it's good or bad.

"Success is a treadmill, not a race" - Successful outcomes whether for our customers, team members or suppliers is a never ending quest. Improvement at cartridges.com.au is a continuing cycle.

"Obsessive is not just a word" - cartridges.com.au is constantly searching for better ways to improve its processes, products and outcomes. We seek out and encourage input from our customers, team members and corporate partners. If there's a better way to do something, we want to implement it.